At Barakah Hub, we are committed to delivering your jewelry and watches safely and on time across Pakistan.
1. Shipping Locations
We currently ship nationwide across Pakistan.
If you require international shipping, please contact us before placing your order.
2. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation message once your order has been dispatched.
3. Delivery Time
Estimated delivery times:
- Major cities: 2–4 business days
- Other areas: 3–6 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or high-demand periods.
4. Shipping Charges
- Shipping charges will be calculated at checkout.
- We may offer free shipping promotions from time to time.
Any active promotions will be clearly displayed on our website.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across Pakistan.
- Please ensure the provided contact number is active.
- Orders may be cancelled if confirmation calls/messages are not answered.
6. Order Tracking
Once your order is shipped:
- You will receive a tracking number via SMS or email (if applicable).
- You can track your parcel through the courier service website.
7. Failed Delivery Attempts
If a delivery attempt fails due to:
- Incorrect address
- Unavailability of the customer
- Refusal to accept the parcel
The order may be cancelled and future orders may require advance payment.
8. Damaged Parcel on Delivery
If the parcel appears damaged:
- Do not accept the parcel without checking the contents.
- Record a video while opening the package.
- Contact us immediately within 24 hours with proof.
9. Delays Beyond Our Control
Barakah Hub is not responsible for delays caused by:
- Courier service issues
- Natural disasters
- Public holidays
- Security situations
However, we will do our best to assist you in tracking your order.
